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Enjaz Digital Marketing

Frequently Asked Questions

Everything you need to know about Enjaz services

In this section, we answer the most common questions asked by our clients. We strive to provide clear and direct answers to help you understand our services, workflow, and what sets us apart

Partnerships

Are you really a certified Google Partner?

Absolutely. We are an official Google Partner, which gives us access to advanced tools, analytics, and technologies to improve campaign results. You can verify our official badge on Google Partners via the link

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Services

What makes Enjaz different from other agencies?

We turn clear strategy into disciplined execution and measurable outcomes. Our local market expertise, Google Partnership, and advanced AI tools help us deliver precise, effective, and customized solutions

Partnerships

What is the B2B Execution Partner service?

We offer this service as a reliable solution for marketing agencies looking to execute their clients' projects professionally. We act as an executive arm (White Label) for the partner from planning to reporting, maintaining full brand identity and client trust

Services

How does your marketing expertise help achieve actual results?

Our long experience in digital marketing enables us to provide effective and customized strategies, built on a deep understanding of local user behavior and brand needs across various sectors

Services

What are the main sectors you serve?

We serve a wide range of vital sectors, including: E-commerce, Construction & Real Estate, Medical Clinics, Educational Centers, Restaurants & Cafes, Tourism, Delivery Services, Tech Services, Beauty & Fashion, and other startups

Services

Do you offer marketing consultations before starting?

Yes, we offer free initial consultations to help assess client needs and determine the appropriate marketing solutions

Services

Can you manage marketing campaigns completely?

Yes, we offer comprehensive campaign management including planning, execution, analysis, and reporting, allowing our clients to focus on growing their business

Tech

Do your services include web design and development?

Yes, we provide professional website design and development solutions compatible with SEO standards and User Experience (UX)

Pricing

Do you offer fixed pricing packages?

No, we do not use ready-made templates. Each project is priced according to the business size, goals, and current digital status. You can request a free consultation to understand your needs and propose the best solution

Pricing

Are your services suitable for small businesses?

Yes, we offer flexible and customized solutions that fit the budgets of startups and small businesses, building plans based on priorities

Services

Can I request only one service?

Yes, absolutely. You can request a single service like Ad Campaign Management or SEO only. You can also bundle multiple services into a custom plan fitting your budget and goals

Tech

Can you work with my existing e-commerce store?

Yes, we can optimize your campaigns, connect the store with tracking tools and performance analysis, and provide an integrated development plan based on its current status

Tech

Do you connect the online store with visitor tracking technologies?

Yes, we connect your store with performance analysis tools like Facebook Pixel, Google Analytics, and Tag Manager to improve marketing decisions

Tech

What is the difference between Digital Marketing and Google Ads?

Google Ads is a part of Digital Marketing, which includes broader services such as SEO, Social Media Management, Content Production, and Performance Analytics

Services

Do I need prior experience in digital marketing to work with you?

Not at all. We simplify all concepts and manage the process on your behalf, with periodic easy-to-understand reports showing results and indicators

Services

How long does it take to start the campaign after agreement?

Usually, we start within 3–5 business days after signing the agreement and providing the required data. A clear execution plan with specific timelines is sent

Services

Do you guarantee results?

We guarantee providing a plan based on realistic analysis and actual experience, and we measure results transparently. Some of our services include a money-back guarantee if agreed KPIs are not met

Services

Are your services limited to Jeddah and Riyadh only?

No, we serve clients across the Kingdom and GCC countries. Thanks to our offices and remote-equipped team, we manage projects and communicate professionally via digital channels, regardless of the client's location

Services

Who will work on my project? Is it a specialized team?

Certainly. Each project is assigned a dedicated team including experts in the required fields (Campaign Manager, Content Writer, Data Analyst). This ensures your project gets full attention and expertise

Tech

How do you use Artificial Intelligence in your services?

We integrate AI tools as an assistant to increase accuracy and efficiency. We use it for market data analysis, identifying best targeting opportunities in ads, and accelerating content production, giving our human team more time to focus on creativity and strategy

Services

I have traffic but low sales, what is the solution?

This issue is the specialty of Conversion Rate Optimization (CRO). We analyze visitor behavior to understand why they don't complete purchases, then apply studied improvements to design and content to convert visitors into actual customers

Services

Does account management service include replying to messages and comments?

Yes, our integrated service includes daily monitoring of comments and messages and responding professionally in line with your brand identity. We believe quick interaction is essential for building audience trust

Services

What requirements are needed to start?

Access to ad accounts and social platforms, Google Analytics/Tag Manager permissions, a brief of your goals, and Brand Identity assets

Services

How do you manage social media accounts?

We set a content strategy, design professional materials, publish according to a monthly calendar, and manage comments and messages with regular performance reports

Services

What does Google Ads service include?

Setting up Search, Display, YouTube, and Shopping campaigns, with precise keyword selection, advanced tracking via GA4/Tag Manager, and continuous optimization

Services

How long does SEO take to show results?

Initial results usually appear within 3 to 6 months, depending on competition, content quality, and the site's technical status. We provide periodic reports showing gradual progress

Partnerships

Who owns the accounts and ad data?

Full ownership of accounts and data always belongs to the client. We work on your accounts directly or create them in your name, handing over all access rights to you

Services

How is monitoring and reporting done?

We provide monthly (and weekly if needed) reports and hold periodic meetings to review performance, providing a dashboard showing achieved results and future improvement opportunities

Services

What communication channels are available?

A dedicated account manager is assigned to each client, along with direct communication channels via WhatsApp, Email, and Zoom meetings. Response times are defined based on the service plan

Pricing

What is the contract duration and can it be stopped?

We offer flexible plans (monthly and quarterly). The client can pause the service temporarily or cancel with prior notice according to the agreement terms

Pricing

What payment methods are available?

We accept bank transfers and credit cards. All our services are issued with Saudi VAT-compliant invoices containing clear service details

Partnerships

How do you ensure client data confidentiality?

We adhere to strict privacy and data security policies. We are also fully prepared to sign a Non-Disclosure Agreement (NDA) upon request, especially for projects requiring high confidentiality

A direct answer from Enjaz

Have another question?

Talk to our team now for a clear answer tailored to your project within minutes

Sales+966 56 733 5091 Customer support+966 58 205 4044 Call now+966 58 205 4044